Privacy Policy

Who we are

Pillared Media Limited (“Pillared Media”, “we”, “us”) is a company registered in Ireland. We provide advertising, website, CRM and branding services to businesses. If you have any questions about this policy, email [email protected].

What we collect

When you send us an enquiry or contact us, we collect the details you give us, such as your name, business name, email address, phone number and any message you include.

When you visit our website we may collect technical information such as your IP address, browser type, pages visited and how you arrived at the site, using cookies and similar technologies.

How we use it

We use your information to reply to your enquiry, provide and manage our services, send you information you have asked for, improve our website and services, and meet our legal obligations.

If you give consent, we may also contact you by SMS or email about our services. You can opt out at any time.

Legal basis

We process your information where it is necessary to respond to your request or perform a contract with you, where we have a legitimate interest in running and improving our business, where you have given consent, or where we are required to by law.

SMS messaging

If you opt in to receive text messages from us, message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time. We do not share or sell mobile numbers or SMS opt-in consent with third parties for their marketing purposes.

Who we share it with

We use trusted service providers to help run our business, such as website hosting, CRM, email and SMS platforms and advertising platforms. They only process your information on our instructions. We do not sell your personal information.

Some of these providers may store data outside the European Economic Area. Where this happens, we make sure appropriate safeguards are in place.

Cookies

Our website may use cookies for essential functions, analytics and advertising (for example, the Meta Pixel). You can control cookies through your browser settings.

How long we keep it

We keep your information only for as long as we need it for the purposes above, or as required by law.

Your rights

Under GDPR you have the right to access, correct or delete your personal information, to object to or restrict how we use it, to data portability, and to withdraw consent at any time. To exercise any of these rights, email [email protected].

You also have the right to complain to the Data Protection Commission in Ireland (dataprotection.ie).

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.